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Hours Daily, 10:00 AM – 2:00 AM (Iraq Time)
Response Within 24 hours

Frequently Asked Questions

How do I place an order?

Browse products from your local store, add items to your cart, choose your delivery address, and confirm your order. You can pay with cash on delivery.

Where is Pakely available?

We currently operate in Erbil, Iraq, with plans to expand to more cities soon.

How can I track my order?

Once your order is confirmed, you can track its status in real time from the Orders section of the app.

What is the minimum order amount?

Minimum order amounts vary by store and are displayed on each store's page before you checkout.

Can I cancel my order?

You can cancel your order before it is confirmed by the store. Once confirmed, please contact support for assistance.

How do I delete my account?

To request account deletion, email [email protected] with the phone number associated with your account. We will process your request within 48 hours.

Privacy & Terms

By using Pakely, you agree to our Privacy Policy and Terms of Service. You must be of legal drinking age in your region to use this app.